Privacy Policy and Data Protection
Privacy Policy and Data Protection
1. Data Provision and Consent
- You are under no legal obligation to provide us with your personal information (such as your name, phone number, email address, and shipping address), and doing so is entirely voluntary.
- However, providing these details is essential for contacting you, coordinating your order, processing shipment, and issuing legal invoices. Without this information, we will be unable to complete your purchase.
2. Purposes of Data Collection and Usage
The information you provide during your inquiry (via WhatsApp, email, or telephone) will be used solely for the following purposes:
- Managing and operating the ordering process, checking inventory, and customizing the service for you.
- Contacting you, sending a secure payment link, and issuing digital invoices.
- Sending updates, promotions, and marketing content (direct marketing) – this will only be done if you have given your explicit consent. You may opt out of our mailing list at any time by sending an email to [email protected].
3. Disclosure of Information to Third Parties
We respect your privacy and do not sell or share your information with external parties, except in the following cases necessary to complete the transaction:
- Secure Cleared Payment Provider: Solely for processing your payment (as stated, credit card details are never exposed to us and are not stored by us).
- Delivery/Courier Companies: We will transfer to the shipping company only the necessary details required to deliver the shipment to your destination (name, phone number, and address).
- Legal Requirements: In cases where we are legally obligated to do so by law or judicial order.
4. Right to Access, Correct, and Delete Information
- In accordance with the Protection of Privacy Law, 5741-1981, you are entitled to review the information held about you in our database.
- If you find that the information in our possession is incorrect, incomplete, or outdated, or if you wish for us to delete your details from our database (provided there is no legal obligation to retain them, such as the requirement to keep invoices under tax ordinances), you are welcome to submit a request to us via email at [email protected], and we will address your request promptly.